Resumen de Training Needs Of Web Users In “A” Group Travel Agencies: a Case Of Antalya Region
Using information technologies results in having advantages in competition, decreasing costs, gaining time, getting and sharing information, and having speedy service. In a rapidly increasing trend, touristic establishments are benefiting from the new information technologies. In order to be successful, touristic establishments must invest in technology and qualified personnel. The objective of this article is to investigate the training needs of Web users in “A” group travel agencies. Internet, e-mail connections, and Web applications of “A” group travel agencies operating in the providence of Antalya Region were examined, and possible training needs of Web users employed in these travel agencies were assessed. The information from this study can be of help in charting out the course of future research.
