Play&Tune: User Feedback in the Development of a Serious Game for Optimizing Hearing Aid Orientation

• Madeline Hallewell ^[1] ; Harshada Patel ^[1] ; Davide Salanitri ^[1] ; Lorenzo Picinali ^[2] ; Sue Cobb ^[1] ; Jeena Velzen ^[3] ; Mirabelle DeCruz ^[1] ; Luca Simeone ; Mauro Simeone
  1. [1] University of Nottingham

     University of Nottingham

     Reino Unido

     
  2. [2] Imperial College London

     Imperial College London

     Reino Unido

     
  3. [3] Memorial Sloan Kettering Cancer Center

     Memorial Sloan Kettering Cancer Center

     Estados Unidos

     

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• Localización: Ergonomics in Design: The Quaterly of Human Factors Applications, ISSN 1064-8046, Vol. 29, Nº. 1, 2021, págs. 14-24
• Idioma: inglés
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• Resumen

  • Many hearing aid (HA) users are dissatisfied with HA performance in social situations. One way to improve HA outcomes is training the users to understand how HAs work. Play&Tune was designed to provide this training and to foster autonomy in hearing rehabilitation. We carried out two prototype evaluations and a prerelease evaluation of Play&Tune with 71 HA users, using an interview or online survey. Users gave detailed feedback on their experiences with the app. Most participants enjoyed learning about HAs and expressed a desire for autonomy over their HA settings. Our case study reinforces the importance of user feedback during app development.