Interaction and user-generated content on online informative platforms: A comparison of journalists in Colombia, Peru and Ecuador

Barredo-Ibáñez, Daniel ^[1] ; Pinto-Garzón, Karen Tatiana ^[1] ; Freundt-Thurne, Úrsula ^[2] ; Medranda-Morales, Narcisa Jessenia ^[3]
1. [1] Universidad del Rosario
  
  Universidad del Rosario
  
  Colombia
2. [2] Universidad Peruana de Ciencias Aplicadas
  
  Universidad Peruana de Ciencias Aplicadas
  
  Perú
3. [3] Universidad Politécnica Salesiana
  
  Universidad Politécnica Salesiana
  
  Cuenca, Ecuador
Mostrar afiliaciones +
Localización: Catalan journal of communication & cultural studies, ISSN 1757-1898, Vol. 12, Nº. 1, 2020, págs. 99-117
Idioma: inglés
Texto completo no disponible (Saber más ...)

Resumen
- Interactivity is among the main characteristics of online journalism because it helps to build bridges between the media, journalists and the users to whom the news is directed. This article, based on in-depth interviews with 35 journalists, examines the concept of interaction as understood by media sources in Colombia, Peru and Ecuador. These three countries are culturally and historically similar and have similar levels of Internet access. Most of the journalists indicated that they have adjusted their practice to incorporate some aspects of Internet-based interaction, such as social network presence and increased transparency to users. However, the media organizations for which they work have adopted few such procedures and maintain limited capacity to manage online participation. The journalists expressed their desire for the development of further ways to facilitate interaction with users.