This paper describes two methods of introducing computer‐assisted assessment (CAA) using Question Mark software within two universities. Both the University of Luton and Loughborough University have been using CAA to assess student learning. The University of Luton uses CAA for summative assessment and finds that the range of skills and abilities being tested can be extended when an appropriate balance of assessment methods is used. It may also release academic staff time when effectively implemented. Loughborough University uses CAA mainly for formative assessment to enable students to reflect critically on their performance though the provision of instant feedback. Both universities have set up central units to provide support and development for staff wishing to use CAA in their teaching. Students at each university react favourably to each method. The differences between methods is discussed.
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