This case study discusses the design, implementation and refinement of a number of innovative applications of the World Wide Web for teaching and learning in a university setting. The Web was used to provide a multi‐modal, organized presentation of information with automatic interaction and collaboration, information collection, analysis and reporting, and assessment whilst ensuring individualized attention during tutorials. In the process, a number of generic tools that can be used to develop lessons on the Web were constructed. A variety of design problems encountered along the way are examined. Evidence from two subjects in which the Web was used extensively shows that there appears to have been a substantial improvement in the quality of learning as indicated by students’ performance and their formal and informal feedback. Remarkably, this has been possible without major impact on university resources.
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