Estados Unidos
Techniques for eliciting and analysing subjective data about the engineering design process are presented. The elicitation techniques are categorized as observations, questions, retrospective protocols, real-time protocols, and psychometric scales. The analysis techniques are categorized as unstructured observations, structured observations, content analysis, and statistical analysis. Advantages and disadvantages of each method are presented as well as their applications. The verification of the resulting data is also discussed.
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