Burnout and Retaliatory Attitudes: A Study with Young Brazilian Workers

Paiva, Kely César Martins de ^[1] ; Torres, Thais Pinto da Rocha ^[1] ; Pereira, Jefferson Rodrigues ^[1] ; Silveira, Victor Natanael Schwetter ^[1]
1. [1] Universidade Federal de Minas Gerais
  
  Universidade Federal de Minas Gerais
  
  Brasil
Localización: Tourism & Management Studies, ISSN-e 2182-8466, ISSN 2182-8458, Vol. 14, Nº. 4, 2018, págs. 72-83
Idioma: inglés
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Resumen
- This study aimed to analyse how burnout variables and retaliatory attitudes are relateb in young workers. A descriptive case study was conducted with a quantitative approach, focusing on young people in two Brazilian capitals (Curitiba/PR and Porto Alegre/RS). A three-part questionnaire was applied and the sample contained 526 valid answers. For the analysis of the data, exploratory factorial analysis and structural equation modelling were conducted. Emotional exhaustion is related to the feeling of indignation at perceived injustices and the perception of justice. Low personal accomplishment is negatively related to the judgment of retaliation. This article contributed to the literature, as there are still not many articles that link the two constructs. In addition, organizations can use the results to better deal with younger workers and their peculiarities regarding burnout and retaliatory attitudes, improving the quality of life at work for their workers in general, and young people in particular.