México
El desempeño de las organizaciones de salud está parcialmente sustentado en los stocks de capital intelectual. Aunque el sector salud es intensivo en conocimiento, distribuido en la mente de los individuos, capturado en los expedientes, en bases de datos y en reportes, e incrustado en comités y rutinas organizacionales, son insuficientes los estudios que exploran la presencia del capital intelectual como recurso intangible para un desempeño superior. El objetivo de este caso de estudio es identificar las manifestaciones del capital intelectual (capital humano, capital estructural y capital relacional) en un hospital materno perinatal para mejorar su aprovechamiento. La relevancia de los resultados está en manifestar que el capital intelectual por sí sólo no logra su cometido; debe vincularse a los recursos tangibles (por ejemplo, medicamentos e instalaciones), para construir la dinámica cotidiana que demanda la reducción de la mortalidad materna en mujeres del Estado de México.AbstractThe performance of health organizations is partially supported by the stocks of intellectual capital. Although the health sector is knowledge-intensive, distributed in the minds of individuals, captured in files, databases and reports, and embedded in organizational routines and committees, there are insufficient studies to explore intellectual capital as a iintangible resource for superior performance. The objective of this case study is identify intellectual capital manifestations (human capital, structural capital and relational capital) in a maternal perinatal hospital to improve its use. All alone intellectual capital does not achieve its purpose. It must be linked to tangible resources (for example, medicines and facilities), to build the daily dynamics required in reduction maternal mortality in women from State of Mexico.
The performance of health organizations is partially supported by the stocks of intellectual capital. Although the health sector is knowledge-intensive, distributed in the minds of individuals, captured in files, databases and reports, and embedded in organizational routines and committees, there are insufficient studies to explore intellectual capital as a iintangible resource for superior performance. The objective of this case study is identify intellectual capital manifestations (human capital, structural capital and relational capital) in a maternal perinatal hospital to improve its use. All alone intellectual capital does not achieve its purpose. It must be linked to tangible resources (for example, medicines and facilities), to build the daily dynamics required in reduction maternal mortality in women from State of Mexico.
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