Investigating self-efficacy and emotional challenge as contributors to willingness to provide emotional support

• Kelly R. Rossetto ^[1] ; Pamela J. Lannutti ^[2] ; Rachel A. Smith ^[3]
  1. [1] Boston College

     Boston College

     City of Boston, Estados Unidos

     
  2. [2] La Salle University

     La Salle University

     City of Philadelphia, Estados Unidos

     
  3. [3] Pennsylvania State University

     Pennsylvania State University

     Borough of State College, Estados Unidos

     

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• Localización: Southern communication journal, ISSN 1041-794X, Vol. 79, nº 1, 2014, págs. 41-58
• Idioma: inglés
• Texto completo no disponible (Saber más ...)
• Resumen

  • This study investigated negative emotions surrounding emotional support provision and proposed an extension of appraisal-based mo dels of emotional support. The model pro- posed that emotional challenge and support self-efficacy would be related, and both would contribute to willingness to provide emotional support. Participants ( N = 119) reported two situations: one when they offered emotional support and one when they did not.

    Results indicated that in both situations, support self-efficacy and emotional challenge were not related. However, more self-efficacy and less emotional challenge were related to willingness to provide emotional support. This study provides unique insights into how appraisals of the emotions involved in the support process contribute to providers’ willing- ness to provide emotional support. Implications for support providers are discussed.