Interactional Practices across Settings: From Classroom Role-plays to Workplace Patient Consultations

• Autores: Hanh Thi Nguyen
• Localización: Applied linguistics, ISSN 0142-6001, Vol. 39, Nº 2, 2018, págs. 213-235
• Idioma: inglés
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• Resumen

  • This article investigates how learned interactional practices from an instructional setting may be utilized in the workplace setting. I examine how the same novice in a pharmacy employed the practices of sequential organization in role-played patient consultations in the classroom and in subsequent actual patient consultations in a clerkship. I first describe how the novice developed her sequential organization practices in the role-played consultations, then analyze whether and how she utilized these practices in consultations at the pharmacy. I show that interactional practices developed in classroom role-plays were later sustained, eliminated, re-developed, or further modified in the clerkship consultations. In light of the findings, I discuss the strengths and limitations of role-plays as an instructional mode and the promise of conversation analysis for longitudinal studies.