An empirical study social responsibility of smes on export performance due to the mediating role of customer satisfaction (case study: Active companies in the polyethylene industry in tehran
- Autores: Ehsan AhadMotlaghi, Masoud Mostafavi
- Localización: QUID: Investigación, Ciencia y Tecnología, ISSN-e 2462-9006, ISSN 1692-343X, Nº. Extra 1, 2017, págs. 2291-2299
- Idioma: inglés
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Resumen
The aim of this study have been Investigating the relationship between the social responsibility of SEMs and their export performance due to the mediating role of customer satisfaction (Case study: Active companies in the polyethylene industry in Tehran). This study has been with the purpose of practical, way of descriptive, and type of correlational. Statistical population of the research have been including all managers and corporate vice president of active companies in the polyethylene industry in Tehran. 127 of these people chose simple random sampling method and answered the questionnaire. At the end of the distribution of normal data from Kolmogorov-Smirnov test and investigating the relationship between variables of the study has been analyzed Pearson Correlation Coefficient in the application of SPSS and data from the questionnaires by analyzing paths by Lizrel software and results show that there are significance relationship between all variables of this study.
