Identification of the barriers in the implementation of e-government in the health insurance administration of qazvin province
- Autores: M. Qhavidast, B. Haj Karimi
- Localización: QUID: Investigación, Ciencia y Tecnología, ISSN-e 2462-9006, ISSN 1692-343X, Nº. 28, 2017, págs. 13-23
- Idioma: inglés
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Resumen
The technology development is one of the new era properties. E-Government refers to the adoption of technologies by the government in order to increase efficiency and productivity of public services and assessment of the obstacles is one of the important areas of the successful implementation of e-government. The purpose of this study is to evaluate the obstacles of the implementation of e-government at the Health Insurance Administration of Qazvin province. This will help managers to be aware of the obstacles in the implementation of e-government and take the actions in eliminating restrictions and barriers. According to the theoretical fundamentals and the use of expert's opinion, a questionnaire with 11 questions was designed and was distributed between 202 and 210 people of the employees of the Administration of Health Insurance of Qazvin province. For data analysis, inferential statistics were used to examine the variables of research through confirmatory factor analysis. The structural equation model (SEM) was used to test the hypothesis. The results of this study showed that other factors as barriers in the implementation of e-government in Qazvin Province, with the exception of system architectural factors. It also the results of rating assumptions show that among the barriers (main factors) the budget factors were identified as the most important obstacles. Other key factors in terms of importance are: Technical factors, environmental factors, security and risk factors.
