Workplace bullying: lessons from the special events industry

• Autores: Miranda Kitterlin, Mary Tanke, David P. Stevens
• Localización: Event management, ISSN 1525-9951, Vol. 20, No. 3, 2016, págs. 409-417
• Idioma: inglés
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• Resumen

  • It is estimated that more than 53.5 million workers have been the victim of workplace bullying in the US. The purpose of this study was to investigate the presence of workplace bullying behaviors in the special events industry. A survey of 447 hospitality workers indicated that special events workers witness significantly less bullying behaviors than their non-special events hospitality counterparts. Specifically, special events workers reported witnessing less of the following bullying behaviors: "exclusion," "gossip," "glaring," "space invasion,"intimidating discipline," "innuendo and sarcasm" "wrongful judgment," "public shaming," and "work left for others," than workers in all other facets of the hospitality industry. Practical implications and recommendations for future study are provided.