Resumen de Creating management processes built for change
Christopher G. Worley, Thomas Williams, Edward E. Lawler
Agility refers to an organizations ability to make timely, effective, and sustained changes that maintain superior performance. An essential feature of agility is repeatability. Agile organizations continuously adjust to changing circumstances by, for example, launching new products or eliminating old ones, entering new markets or exiting underperforming ones, or building new capabilities. This requires management processes that can support adaptability over time. To develop their ideas on agility, the researchers of this article studied performance data from the largest public global companies in 22 industries between 1980 and 2012. To support agility, all management processes need to be designed well, and some of them must be designed for change. Agility is a capability comprising four routines: strategizing, perceiving, testing, and implementing. Agile organizations match process cycle times to the pace of environmental and business change. Well-designed management processes help a company execute its strategy and exercise its capabilities. Agile management processes go a step further: They help the organization change when needed.
