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Resumen de Leading in an unpredictable world

Paul Michelman

  • In an interview, Pierre Nanterme, chairman and CEO of the global professional services firm Accenture, talked about the challenges of digital transformation: for Nanterme's own organization, for leaders of the organizations he counsels, and for society. Nanterme has set an ambitious agenda for his $31 billion enterprise to at once undertake its own digital transformation while also bringing a new set of digital capabilities to market in service of the firms thousands of clients. As Nanterme describes it, Accenture is its own case study in digitization. Nanterme said the future of the organization and the business model will involve combining business and technology opportunities, and that digital technologies are becoming absolutely pervasive enablers of any new business model. The point is not for CEOs and other top leaders to be tech experts. The point is to have a basic understanding of technology capabilities to figure out the new business models. Nanterme said Accenture has digitized its governance and all of its corporate processes: finance, human resources, training, communications, and so on.


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