Can a strong culture be too strong?

• Autores: David A. Garvin, Ganesh Natarajan, Daisy Dowling
• Localización: Harvard business review, ISSN 0017-8012, Vol. 92, Nº 1-2 (Jan/Feb2014), 2014
• Idioma: inglés
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• Resumen

  • The article presents a case study of a business enterprise with high employee turnover which is considering adopting a personnel management innovation, referred to as People Support, involving a group of managers whose role is to listen to and help resolve employees' work-related problems. It offers perspectives from two business experts who have opposing viewpoints on a family-like corporate culture and on whether the People Support plan is advisable. INSET: WHAT WOULD YOU DO?.