Managing incidents

• Autores: Andrew Stribblehill, Kavita Guliani
• Localización: ;login:: the magazine of USENIX & SAGE, ISSN 1044-6397, Vol. 40, Nº. 2, 2015 (Ejemplar dedicado a: Sysadmin and distributed computing ), págs. 31-33
• Idioma: inglés
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• Resumen

  • Effective incident management is key to limiting the disruption caused by an incident and restoring normal business operations as quickly as possible. Without gaming it out in advance, and with adrenalin running through the veins, principled incident management can go out of the window in real-life situations...