Notes on Operations: Patron Driven Acquisitions : Determining the Metrics for Success

• Autores: Jason C. Dewland, Andrew See
• Localización: Library Resources and Technical Services, ISSN 0024-2527, Vol. 59, Nº. 1, 2015, págs. 13-23
• Idioma: inglés
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• Resumen

  • Patron Driven Acquisition (PDA) programs have been established in many libraries, but there is no agreed upon set of metrics to evaluate the programs� performance. With that in mind, the University of Arizona (UA) formed the On-Demand Information Delivery (ODID) Metrics Team in January 2012 to establish metrics to evaluate their PDA program. This paper examines the results of the team�s findings and provides an extensive analysis of the purchases by Library of Congress (LC) classification, publisher, format, etc. The discussion includes an analysis of the process and challenges of measuring a PDA program based on UA�s experience. This paper also provides a list of key metrics that the authors argue that every library with a PDA program should monitor.