The asymmetrical and nonlinear effects of store quality attributes on customer satisfaction

• Shueh-Chin Ting ^[2] ; Cheng-Nan Chen ^[1]
  1. [1] National Cheng Kung University

     National Cheng Kung University

     Taiwán

     
  2. [2] Far East Institute of Technology
• Localización: Quality control and applied statistics, ISSN 0033-5207, Vol. 48, Nº. 2, 2003, págs. 169-170
• Idioma: inglés
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