Testing the impact of integrating TQM and DFM on the ability of small to medium size firms to respond to their customer needs

• Mohamed A. Youssef ^[1] ; Gary L. Whaley ^[1] ; Zubair Mohamed ^[2] ; Granville Sawyer, J.r. ^[3]
  1. [1] Norfolk State University

     Norfolk State University

     Estados Unidos

     
  2. [2] Western Kentucky University

     Western Kentucky University

     Estados Unidos

     
  3. [3] Johnson C. Smith University

     Johnson C. Smith University

     Estados Unidos

     

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• Localización: Quality control and applied statistics, ISSN 0033-5207, Vol. 48, Nº. 2, 2003, págs. 167-168
• Idioma: inglés
• Texto completo no disponible (Saber más ...)