Digital Doorway: Social-Technical Innovation for High-Needs Communities

• Stillman, Larry ^[1] ; Herselman, Marlien ^[2] ; Marais, Mario ^[2] ; Boshomane, Mmamakanye Pitse ^[2] ; Plantinga, Paul ^[1] ; Walton, Sheelagh ^[1]
  1. [1] Monash University

     Monash University

     Australia

     
  2. [2] Meraka Institute, CSIR
• Localización: EJISDC: The Electronic Journal on Information Systems in Developing Countries, ISSN-e 1681-4835, Nº. 50, 2012 (Ejemplar dedicado a: The Electronic Journal of Information Systems in Developing Countries)
• Idioma: inglés
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• Resumen

  • The application of the Living Lab (LL) approach to social-technical innovation to the Digital Doorway Initiative in the informal settlement of Zandspruit near Johannesburg is outlined in the context of the initiative’s evolution from an educational project to a broader community innovation initiative. The relationship between different stakeholders is explored in a theoretical and practical sense as a future research and practice challenge for both the study of ICTs in society (in this case, a poor community), and the fostering of community-driven innovation. The activity also offers a research challenge for understanding the cultural transformations that are necessary for bringing about more effective integration between technical and social-technical viewpoints about design and research in a social context. Current and projected community-based research activities are also outlined, including the development of a project in Australia for high-needs indigenous communities.