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Resumen de Using Scenario-Based Learning to Teach Tourism Management at the Master´s Level

Alexandra Coghlan

  • Understanding tourism as a complex system is a challenge in postgraduate tourism education. The complexities of understanding tourism as a system stem from the implications for decision making in business, long-term planning, and adopting sustainability and corporate social responsibility positions. This study evaluates a series of assessment items designed around pedagogical principles of scenario-based learning, role play, and collaborative learning. Using data from end-of-semester surveys and a reflective assessment piece, 30 students evaluated the series of assessment criteria for their effectiveness in helping students to consider tourism as a complex system and how the use of iPads and wikis were used to complete the assess- ment tasks. Results suggest that the series of assessment tasks was useful in developing critical thinking around tourism, including how tourism is a complex adaptive system, developing collaborative learning, practicing skills useful for a career in tourism, and building teamwork, whereas the wikis and iPads were useful as a platform to support this learning


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