Selection and monitoring criteria for the outsourcing of the medication dispensing in the hospital settings

• Autores: Isabel Font Noguera, José Luis Poveda Andrés, M. J. Fernández Megía
• Localización: European journal of clinical pharmacy: atención farmacéutica, ISSN 2385-409X, Vol. 15, Nº. 6, 2013, pág. 5
• Idioma: inglés
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• Resumen

  • Objective: To propose quality standards and safety indicators as tools for designing, controlling and monitoring of the medication dispensing process in the hospital settings considering its outsourcing.

    Method: Standards were selected considering both technological and human factors of the medication dispensing process. We consulted literature related with the accreditation of hospital pharmacy services, medication safety self-assessment related to education and publications of professional institutional organizations.

    Results: More than 40 quality standards of structural items, process and outcome and 10 quantitative indicators for assessing medication dispensing were proposed.

    Conclusions: The proposed standards and indicators allowed monitoring quality and productivity of drug cycles in the medication dispensing since they involve technological and human factors, being tools for indicating further improvement.