Against the context of the TNP in the Area of Languages, a European-Union financed consortium aimed at improving language learning in higher education, the paper reports on the results of a survey of dictionary use among students across the University of Exeter. Data collected by questionnaire and interviews during the 1998-1999 session and supplemented by tests carried out during the 1999-2000 session are analysed in terms of the students' dictionary awareness and the wider implications for the teaching of reference skills. The overriding impression that reference provision and reference proficiency in this University is still (too) low leads to the conclusion that more attention should be paid to deliberate instruction in the appropriate skills, provided that these can be specified.
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