Nurse reported quality of care: A measure of hospital quality
- Autores: Matthew D. McHugh, Amy Witkoski Stimpfel
- Localización: Research in nursing and health, ISSN-e 1098-240X, Vol. 35, Nº. 6, 2012, págs. 566-575
- Idioma: inglés
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Resumen
As the primary providers of round-the-clock bedside care, nurses are well positioned to report on hospital quality of care. Researchers have not examined how nurses� reports of quality correspond with standard process or outcomes measures of quality. We assess the validity of evaluating hospital quality by aggregating hospital nurses� responses to a single item that asks them to report on quality of care. We found that a 10% increment in the proportion of nurses reporting excellent quality of care was associated with lower odds of mortality and failure to rescue;
greater patient satisfaction; and higher composite process of care scores for acute myocardial infarction, pneumonia, and surgical patients. Nurse reported quality of care is a useful indicator of hospital performance.
