Changing Competencies of Hospitality Learders: a 25-Years review

• Misty M. Johanson ^[1] ; Richard F. Ghiselli ^[1] ; Linda Shea ^[2] ; Chris Roberts ^[3]
  1. [1] Purdue University

     Purdue University

     Township of Wabash, Estados Unidos

     
  2. [2] University of Massachusetts Amherst

     University of Massachusetts Amherst

     Town of Amherst, Estados Unidos

     
  3. [3] DePaul University

     DePaul University

     City of Chicago, Estados Unidos

     

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• Localización: Journal of hospitality and tourism education, ISSN 1096-3758, Vol. 23, Nº. 3, 2011, págs. 43-47
• Idioma: inglés
• Texto completo no disponible (Saber más ...)
• Resumen

  • Significant changes in the competitive environment of business and education, along with changes in the macronvironment, point to the need for curriculum reform in hospitality management. Determining relevant competencies and skill sets has helped human resource managers over the years to improve hiring and selection practices, in developing strategies to retain managers, and in career planning initiatives. This study is a review of competencies that have been emphasized by hospitality industry leaders for success in the field over the years, and reports similarities as well as key changes in skills demanded of students graduating from hospitality management programs.