In this case study we describe the application of the principles set forth in the Practical Guide (Yates & Shapiro, 2010) to establish a sustainable legal information system in Azerbaijan.
The Azerbaijan system was developed and implemented from 2004-2006 pursuant to a USAID-funded project. The initial goal of the project was to assist the Azerbaijan Ministry of Justice to create and maintain a sustainable legal information system, to enable public access to the country�s governing laws on a current, complete, and accurate basis 24 hours-a-day, 7 days a week via the Internet and on CD-ROM. Various �on the ground� factors that contributed to the design of the database containing Azerbaijan�s laws and those that resulted in deviations from the original plan are discussed in detail, as are recommendations based on lessons learned during the project. Using human performance research as a framework, we conclude with a discussion of the key individual and team performance issues that must be addressed to successfully sustain a legal information system in a developing country.
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