Resumen de A tool for IT process construction
Context The field of IT processes lacks a scientifically-based tool that constructs organisation-specific IT processes according to the organisation�s socio-technical characteristics.
Objective In this paper we propose a solution to this problem in the form of IT process engineering (ITPE). ITPE is based on established method engineering principles which we have adapted to IT process construction.
Method The tool was demonstrated by having three organisations use ITPE to each construct two IT processes.
Results ITPE provided useful guidance in all three cases.
Conclusions The study demonstrates that method engineering principles can be applied in research fields other than information system development.
