Building a mobile tourist guide based on tourists on-side information needs

Joerg Rasinger ^[1] ; Matthias Fuchs ^[1] ; Thomas Beer ^[1] ; Wolfram Höpken ^[1]
1. [1] University of Innsbruck
  
  University of Innsbruck
  
  Innsbruck, Austria
Localización: Tourism analysis, ISSN 1083-5423, Vol. 14, Nº. 4, 2009, págs. 483-502
Idioma: inglés
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Resumen
- Mobile information services are gradually supplementing and may in the future even replace traditional information sources to support tourists during on-site stay. The scope of the article is to identify mobile information services, already in the preprototype phase, types and functionalities of which are most relevant to tourists during their urban destination stay. For this aim a user-centered approach using both focus groups and expert surveys is proposed. In addition, multiple regression based on acceptance data gathered from 705 tourists allows the deduction of potentially accepted mobile information services targeted to the specific destination use. Finally, by drawing on these results, the architectural framework as well as the various building and implementation steps of a mobile tourist guide called innsbruck.mobile are discussed.