This paper analyses the technical efficiency of a Portuguese stateowned hotel chain, Pousadas de Portugal, in order to investigate the chain�s performance. A stochastic cost frontier model is used to generate hotel efficiency scores, assuming that efficiency is timevarying.
The author investigates the efficiency and finds that the results are at best mixed, since the efficient scores are low and not time-varying. He therefore proposes an alteration of management procedures to enable an increase in efficiency, based on a governanceenvironment framework.
© 2001-2024 Fundación Dialnet · Todos los derechos reservados