Reading fatigue and the effectiveness of knowlegde systems
- Autores: Majid Ziaei Nafchi
- Localización: IDIMT-2024: Changes to ICT, management, and business processes through AI / coord. por Petr Doucek, Michael Sonntag, Lea Nedomova, 2024, ISBN 9783991515272, págs. 147-152
- Idioma: inglés
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Resumen
A very common issue that knowledge managers are facing in the organizations is the transfer of information and knowledge to the employees. Not necessarily because of the unavailability of the information but this concerns the information and the knowledge which is available and accessible. The purpose of the study is to identify the common issues and causes in this regard by conducting interviews with a selected number of employees. While there are many causes associated with this issue the preliminary results of the research show that one of the contributing factors of this distortion in the knowledge transfer is the online engagement fatigue it impacts the employee’s motivation to read and subsequently their learning ability. This refers to the inability of the employees to be actively involved in ‘Cognitive engagement’, which of course could be a direct result of the reading fatigue. The next steps in the research are to get a hand on approach in the research and utilize quantitative methods before and after the implementation of the recommended solutions to be able to measure if the changes were successful.
