Total quality strategies in industry: The experience of two multinationals in Brazil

• T. Diana L.v.A de Macedo-Soares ^[1] ; Sergio Chamone ^[2]
  1. [1] Industrial Engineering Departament, Pontifical Catholic University, PUC-RJ (DEI), Rio de Janeiro, Brazil
  2. [2] Xerox do Brazil, Rio de Janeiro, Brazil
• Localización: Quality control and applied statistics, ISSN 0033-5207, Vol. 39, Nº. 6, 1994, págs. 627-630
• Idioma: inglés
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