Quality progress

• 

  Año 2002, Vol. 35, Número 11

  • Have You Missed the Deadline?

    Debbie Phillips-Donaldson

    pág. 6

    

  • Education Survey Results On Conference Agenda

    pág. 14

    

  • Schultze and Suárez To Keynote Kansa City AQC

    pág. 14

    

  • 13 Divisions Receive McDermond Awards

    pág. 14

    

  • AQP Team Excellence Competition Kicks Off

    pág. 16

    

  • Six Sigma Conference To Feature Special Exec Event

    pág. 16

    

  • Section Starts Regulatory Compliance Focus Group

    pág. 16

    

  • The FACE of Quality

    pág. 16

    

  • Small TALK

    pág. 17

    

  • Business Excellence, CS Conference Feb. 10-11

    pág. 17

    

  • ISO 9000 Gets Credit For Financial Performance

    págs. 20-21

    

  • NIST Says Software Bugs Cost U.S. Almost $60 Billion A Year

    pág. 20

    

  • DRUG ERROR REPORT

    pág. 20

    

  • SPEEDERS BEWARE

    pág. 20

    

  • NEW IAF HEAD

    pág. 20

    

  • BALDRIDGE QUESTIONNAIRE NOW EN ESPANOL

    pág. 20

    

  • PATIENT SAFETY STUDY

    pág. 20

    

  • TIRE SAFETY

    pág. 20

    

  • SBA LAB SIZE STANDARD

    pág. 20

    

  • ISO 9000 Product Support Initiative Features Web Help

    págs. 21-22

    

  • Columbia's Deming Center Announces Annual Award

    pág. 21

    

  • Quality Web Watch

    pág. 21

    

  • Senior Execs Say Quality Data Critical to Shareholder Value

    pág. 22

    

  • 11 in Finals for Baldrige; Winners To Be Named Later This Month

    pág. 22

    

  • Coming Soon: the Future

    Kenneth E. Case

    págs. 25-29

    

  • The Changing Role Of Quality Professionals

    Jim Spichiger

    págs. 31-35

    

  • Your Résumé: Not Just A Job Hunting Tool

    David W. Cole

    págs. 38-43

    

  • Do Performance Appraisals Work?

    Tony Juncaj

    págs. 45-49

    

  • An Integrated Operations Performance Metric

    Richard A. Reid

    págs. 50-55

    

  • 10 rocess Improvement Lessons for Leaders

    Robert A. Gardner

    págs. 56-61