Quality progress

• 

  Año 2003, Vol. 36, Número 7

  • UPFRONT

    Debbie Phillips-Donaldson

    pág. 6

    

  • ISO Says 8 of 10 Cars to 'Run' on ISO 9001:2000

    pág. 12

    

  • Satisfaction Index Up to One Percent; Travel Industry a Factor

    pág. 12

    

  • FIRST TIME IN NINE YEARS--S&P Beats Baldridge Index

    pág. 14

    

  • Two Divisional Conferences Planned

    pág. 14

    

  • New Fellows Honored

    pág. 14

    

  • 13 Divisions Get McDermond Award

    pág. 14

    

  • 43 Sections Honored

    pág. 14

    

  • Auditing Courses Scheduled

    pág. 14

    

  • Purchasing and Supply Execs Expect Recovery to Continue

    pág. 17

    

  • Six New Juran Fellows Named by Center for Leadership

    págs. 18-19

    

  • IAR Offers Phased Transition Program to Revised Standard

    pág. 18

    

  • The FACE of Quality

    pág. 18

    

  • THE QUALITY EXCELLENCE FOR SUPPLIERS FOR TELECOMMUNICATIONS (QuEST)

    págs. 19-20

    

  • World Standards Day Paper Competition

    pág. 19

    

  • THE NATIONAL GOVERNORS ASSOCIATION CENTER FOR BEST PRACTICES

    págs. 20-21

    

  • Web Watch

    págs. 20-21

    

  • THE ADVANCED MEDICAL TECHNOLOGY ASSN

    pág. 20

    

  • Multiple Choice

    pág. 25

    

  • ISO 9000 Makes Integrated Systems User Friendly

    David Shipley

    págs. 26-28

    

  • QOS--A Simple Method for Big or Small

    Carl W. Keller

    págs. 28-30

    

  • Deming's 14 Principles

    pág. 30

    

  • Lean and Six Sigma--Synergy Made in Heaven

    James Bossert

    págs. 31-32

    

  • Systems Thinking--An Uncommon Answer

    Steven S. Prevette

    págs. 32-35

    

  • Complexity Theory Simplifies Choices

    Duke Okes

    págs. 35-37

    

  • Baldridge: It's Easy, Free and It Works

    Dale Crownover

    págs. 37-39

    

  • 24 Simple Questions for Comparing Tools

    págs. 38-39

    

  • An Integrated Approach System

    Tom Kubiak

    págs. 41-45

    

  • Print Perfect

    Kristen Johnson

    págs. 48-56

    

  • SPC: From Chaos To Wiping the Floor

    Lynne Hare

    págs. 58-63