Quality control and applied statistics

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  Año 1998, Vol. 43, Número 6

  • Statistical process control

    • Process capability indices: now and in the future

      Frank C. Kaminsky, Robert A. Dovich, Richard J. Burke

      págs. 599-600

      

    • Dispersion control: a company philosophy to meet competitive challenges

      K. N. Anand

      págs. 601-603

      

    • Transforming non-normal data to normality in statistical process control

      Youn Min Chou, Alan M Polansky, Robert L. Mason

      págs. 605-607

      

  • Sampling principles and plans

    • Three types of producer's and consumer's risks in the single sampling plan

      Young H Chun, Dan B. Rinks

      págs. 609-612

      

    • Data collection mode effects on responses to attitudinal questions

      Peter Lynn

      págs. 613-614

      

  • Quality management

    • A conceptual model and study of cross-cultural business relationships

      Jerome D. Williams, Sang Lin Han, William J. Qualls

      págs. 615-619

      

    • Quality improvement practices and trends in Denmark

      Jens J. Dahlgaard, OVE HARTZ, Rick L. Edgeman

      págs. 621-623

      

    • Leadership challenges for smaller organizations: self-perceptions of TQM implementation

      W. Andrew Taylor

      págs. 625-626

      

    • Prioritizing the technical measures in quality function deployement

      Lai K. Chan, Ming L. Wu

      págs. 627-628

      

    • Quality circles in ambulatory care: state of development and future perspective in Germany

      Ferdinand M. Gerlach, Martin Beyer, Angelika Romer

      págs. 629-630

      

    • A comparative analysis of six audit systems for mental health nursing

      Ruth Balogh, Anne Simpson, Senga Bond, Helen Quinn

      págs. 631-633

      

    • Critical linkages in the Baldrige Award criteria: research models and educational challenges

      James R. Evans

      págs. 635-637

      

    • Assessment of the role of the client's representative for quality improvement

      L. Jawaharnesan, A.D.F. Price

      págs. 639-641

      

    • A dynamic model of the duration of the customer's relationship with a continuous service provider: the role of satisfaction

      Ruth N. Bolton

      págs. 643-645

      

    • Professional service constellations: how strategies and capabilites influence collaborative stability and change

      Candace Jones, Stephen P. Borgatti, William S. Hesterly, Karin Fladmoe-Lindquist

      págs. 647-648

      

  • Experimentation and correlation

    • The relative impact of interviewer effects and sample design effects on survey precision

      Colm O'Muircheartaight, Pamela Campanelli

      págs. 649-650

      

    • Quantile dispersion graphs for analysis of variance estimates of variance components

      A.I. Khuri

      págs. 651-654

      

    • Robust design experiment to reduce variance components

      Veronica Czitrom, Parviz Mohammadi, Mike Flemming, Bob Dyas

      págs. 655-656

      

    • Split-lot designs: experiments for multistage batch processes

      Robert W. Mee, Rodney L. Bates

      págs. 657-659

      

    • On measuring and correcting the effects of data mining and model selection

      Jianming Ye

      págs. 661-663

      

  • Applications

    • Business process redesign at CompuNet-standardizing top-quality service through IT

      Claudia Loebbecke, Tawfik Jelassi

      págs. 665-668

      

    • TQM and BPR: beyond the beyond myth

      Christian De Cock, Ian Hipkin

      págs. 669-671

      

    • Financial theory and practice in the application of TQM: the case of IBM Rochester

      Stephen P. Ferris, Randy Quint, Rajiv Sant

      págs. 673-675

      

    • Quality change in price indexes

      William D. Nordhaus

      págs. 677-679

      

    • Quality improvement versus cost reduction: a broader perspective on evolutionary economic change

      Steven Payson

      págs. 681-684

      

    • Linking quality attributes with customer purchasing decisions: a comparison of two methods

      Barbara Spencer, Leon Crosby

      págs. 685-687

      

    • Modeling information manufacturing systems to determine information product quality

      Donald Ballou, Harold Pazer, Giri Kumar Tayi, Richard Wang

      págs. 689-692

      

  • Reliability

    • An investigation into the costs and benefits of reliability of service

      Jess S. Boronico

      págs. 693-694

      

    • Inference on the Weibull location parameter

      John I McCool

      págs. 695-698

      

    • Maintenance: modeling its strategic impact

      Lawrence Fredendall, J. Wayne Patterson, William J. Kennedy, Tom Griffin

      págs. 699-701