págs. 483-486
págs. 487-490
SPC-Pro: an expert sytem approach for variables control charts
págs. 491-492
págs. 493-494
págs. 495-496
Process capability: a total quality management tool
págs. 497-499
Statistical diagnosis and analysis techniques: a multivariate statistical study for an automotive door assembly process
págs. 501-501
págs. 503-504
págs. 505-505
Optimum two-stage sample design for ratio estimators: application to quality control - 1990 French census
págs. 507-507
págs. 509-509
págs. 511-512
págs. 513-514
The impact of testing errors on value of information: a quality-control example
págs. 515-516
págs. 517-518
Total quality management in health care: a survey of current practices
págs. 519-521
págs. 523-524
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págs. 529-530
págs. 531-532
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págs. 535-536
Managing service quality: developing a vision and a strategy
págs. 537-539
Roadblocks in total quality management implementations: a cross-cultural investigation
págs. 541-542
págs. 543-546
págs. 547-549
Understanding total quality creation: the japanese school of thought
págs. 551-553
págs. 555-556
Generalized divergence measures: information matrces, amount of information, asymptotic distribution, and its applications to test statistical hypotheses
págs. 557-558
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