Quality progress

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  Año 1999, Vol. 32, Número 9

  • ASQ to update 1996 futures study

    págs. 18-19

    

  • Baldrige applications include 16 from education, nine from health care

    pág. 18

    

  • TL9000 Conference draws 107 quality execs to Brussels

    pág. 18

    

  • ASQ's first teleconference reaches 64 sites, five in Canada

    pág. 18

    

  • ASQ adopts international strategy

    pág. 20

    

  • Auto division scholarship winner graduates

    pág. 21

    

  • Shingo Prize awarded to six U.S. and Mexican firms

    pág. 24

    

  • U.S. disapproves ISO 9000: 2000 revision draft; approves 9001 and 9004

    pág. 24

    

  • Fastener Quality Act amendments passed by Congress

    págs. 25-26

    

  • Gerber discusses enterprise quality improvement at AQC

    pág. 25

    

  • Short runs

    pág. 25

    

  • Cyberquality

    Jim Clauson

    págs. 26-27

    

  • Survey says cyberstores need to improve service

    pág. 26

    

  • Measurements and the knowledge revolution

    Thomas A. Pearson

    págs. 31-37

    

  • The call of quality: Doing right things right

    March Laree Jacques

    págs. 48-53

    

  • Code of ethics

    pág. 53

    

  • Quality system harmonization for clinical laboratories

    William I. White

    págs. 57-63

    

  • Measuring performance after meeting award criteria

    Kenneth D. Ramsing, Timothy M. Bergquist

    págs. 66-72

    

  • Avoiding calibration overkill

    Philip Stein

    págs. 74-76

    

  • Industry leaders seek self-declaration in lab testing

    Amy Zuckerman

    págs. 77-80

    

  • Metrology

    págs. 81-84

    

  • Connecting quality improvement practices to reaccreditation

    John Jasinski

    págs. 90-93

    

  • Unusual data and other information

    Greg Hutchins

    pág. 99

    

  • Why should statisticians pay attention to six sigma?

    Ronald D. Snee

    págs. 100-103

    

  • Use common law techniques to foster internal audits

    Gordon MacMaster

    pág. 120