Total quality management

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  Año 1998, Vol. 9, Número 8

  • Higher education and total quality management

    James V. Koch, James L. Fisher

    págs. 659-668

    

  • Higher education and total quality management

    JAMES V. KOCH JAMES L. FISHER

    págs. 659-668

    

  • Benchmarking quality implementation in a service context: A comparative analysis of financial services and institutions of higher education. Part III

    K. H. Tang, M. Zairi

    págs. 669-679

    

  • Benchmarking quality implementation in a service context: A comparative analysis of financial services and institutions of higher education. Part III

    K. H. TANG M. ZAIRI

    págs. 669-679

    

  • A Pareto-like effect in regression?

    ERL SORENESEN, SANGIT CHATTERJEE

    págs. 681-687

    

  • A Pareto-like effect in regression?

    SANGIT CHATTERJEE ERL SORENESEN

    págs. 681-687

    

  • Quality approaches in small or medium-sized enterprises: Methodology and survey results

    Michel Weill, Jacques Martin

    págs. 689-701

    

  • Quality approaches in small or medium-sized enterprises: Methodology and survey results

    ALICE GUILHON JACQUES MARTIN MICHEL WEILL

    págs. 689-701

    

  • Cultural and structural constraints on total quality management implementation

    Jasmine Tata, Sameer Prasad

    págs. 703-710

    

  • Cultural and structural constraints on total quality management implementation

    JASMINE TATA SAMEER PRASAD

    págs. 703-710

    

  • Non-statistical skills that can help statisticians be more effective

    RONALD D. SNEE

    págs. 711-722

    

  • Non-statistical skills that can help statisticians be more effective

    Ronald D. Snee

    págs. 711-722

    

  • Quality cost evaluation in a spinning mill

    M. V. ASOKAN, C. S. PILLAI

    págs. 723-730

    

  • Quality cost evaluation in a spinning mill

    M. V. ASOKAN C. S. PILLAI

    págs. 723-730

    

  • Attitudes to self-assessment and quality awards: A study in small and medium-sized companies

    N. WILKES, B. G. DALE

    págs. 731-739

    

  • Attitudes to self-assessment and quality awards: A study in small and medium-sized companies

    N. WILKES B. G. DALE

    págs. 731-739

    

  • Assessing the differences in total quality management in implementation: Behaviour of the Australian manufacturing industry

    BERMAN KAYIS

    págs. 741-751

    

  • Assessing the differences in total quality management in implementation: Behaviour of the Australian manufacturing industry

    BERMAN KAYIS

    págs. 741-751

    

  • Understanding the integrated linkage: Quality and productivity

    R. P. MOHANTY

    págs. 753-765

    

  • Understanding the integrated linkage: Quality and productivity

    R. P. MOHANTY

    págs. 753-765

    

  • A policy resolution model for knowledge acquisition in quality management

    Angus J. White, Togar M. Simatupang

    págs. 767-779

    

  • A policy resolution model for knowledge acquisition in quality management

    TOGAR M. SIMATUPANG ANGUS J. WHITE

    págs. 767-779