Total quality management

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  Año 1997, Vol. 8, Número 6

  • Total quality management in financial services: Beyond the fashion the reality has to take off

    C.R.J. Longco, M.A.A. Cox

    págs. 323-333

    

  • Total quality management in financial services: Beyond the fashion the reality has to take off

    C. R. J. LONGO M. A. A. COX

    págs. 323-334

    

  • Does ISO 9000 have an effect on quality management practices? An international empirical study

    T.S. Ragu-Nathan, S. Subba Rao

    págs. 333-344

    

  • Does ISO 9000 have an effect on quality management practices? An international empirical study

    S. SUBBA RAO, T. S. Ragu Nathan Luis E. Solis

    págs. 335-346

    

  • The role of total quality management in enabling a primary health-care orientation

    A.K. Aggarwal, Mohamed Zairi

    págs. 347-359

    

  • The role of total quality management in enabling a primary health-care orientation

    A. K. AGGARWAL MOHAMED ZAIRI

    págs. 347-360

    

  • Forecasting quality of Indian manufacturing organizations: An exploratory analysis

    Jiadeed Motwani, Ashok Kumar

    págs. 361-373

    

  • Forecasting quality of Indian manufacturing organizations: An exploratory analysis

    Jiadeep Motwani Ashok Kumar Mohamed A. Youssef Essam Mahmoud

    págs. 361-374

    

  • Assessment of the role of the client's representative for quality improvement

    A.D.F. Price, L. Jawaharnesan

    págs. 375-389

    

  • Assessment of the role of the client's representative for quality improvement

    L. JAWAHARNESAN A. D. F. PRICE

    págs. 375-390

    

  • Evolution of the quality profession

    Navin Shamji Dedhia

    págs. 391-393

    

  • Evolution of the quality profession

    Navin Shamji Dedhia

    págs. 391-394

    

  • Total quality management sustaining audit tool: Description and use

    B.G. Dale, R.J. Boaden

    págs. 394-407

    

  • Total quality management sustaining audit tool: Description and use

    B. G. DALE R. J. BOADEN M. WILCOX R. E. MCQUATER

    págs. 395-408

    

  • Multi-response robust design by principal component analysis

    págs. 409-416

    

  • Multi-response robust design by principal component analysis

    CHAO-TON SU LEE-ING TONG

    págs. 409-416

    

  • Total quality culture

    Hiroshi Yui, Gopal Kanji

    págs. 417-428

    

  • Total quality culture

    Gopal Kanji, Hiroshi Yui

    págs. 417-428

    

  • How do we practise quality principles in the performance measurement of critical success factors?

    Ray Martin

    págs. 428-443

    

  • Do we practise quality principles in the performance measurement of critical success factors?

    RAY MARTIN

    págs. 429-444