Total quality management

• 

  Año 1993, Vol. 4, Número 1

  • Diagnosing total quality management

    B. A. G. Bossink, J. F. B. Gieskes

    págs. 5-12

    

  • Total quality management--the critical success factors

    Adrian J. Parker, Leslie J. Porter

    págs. 13-22

    

  • Total quality management: a state-of-the-art survey of

    T. Van De Wiele, B. G. Dale

    págs. 23-38

    

  • A process capability indicator

    Lai K. Chan, T. K. Mak

    págs. 39-45

    

  • Holistic total quality management must take account of

    B. Witcher, A. Wilkinson

    págs. 47-56

    

  • Off-line quality control applied to food products

    Elaine Aspinwall, Zulema Lopes Pereira

    págs. 57-69

    

  • Advocacy for automated statistical systems

    Ramalingam Shanmugam

    págs. 71-77

    

  • Quality motivation in East Asian countries

    Jens J. Dahlgaard, Kai Kristensen

    págs. 79-89

    

  • European master in total quality management

    Gopal Kanji

    págs. 91-98

    

  • Sheffield Hallam University and European master in total

    Gopal Kanji

    págs. 99-104