págs. 185-196
págs. 197-208
Service Quality in Arts Events: Operations Management Strategies for Effective Delivery
págs. 209-219
Market Segmentation by Activity Preferences: Validation of Cultural Festival Participants
págs. 221-229
págs. 231-239
The Convention Industry in Galicia and Santiago de Compostela: Stakeholder Perceptions of its Success and Potential for Growth
págs. 241-251
págs. 253-255
págs. 256-256




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