Skip to main content
SpringerLink
Log in

Identifying and Analyzing Operations Management Strategic Problems in Home Care

  • Conference paper
  • First Online:
Organizational Engineering in Industry 4.0 (ICIEOM 2018)

Part of the book series: Lecture Notes in Management and Industrial Engineering ((LNMIE))

  • 380 Accesses

Abstract

Home care encompasses medical-related care performed by health professionals at patients' homes and non-medical care (cleaning, bed-lifting, cooking, etc.) delivered to people who cannot accomplish these actions autonomously at their own homes. The operations management literature has studied home care mainly as a variant of the well-known vehicle routing problem with time windows (VRPTW). Yet, other strategic, longer term problems related to operations management have not received as much attention. We explore the (still) limited literature on home care operations management strategic problems and give guidance for potential research.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 189.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 249.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 249.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    Estonia, Finland, Germany, Hungary, Italy, Latvia, Luxembourg, Netherlands, Norway, Portugal, Slovak Republic, Slovenia, Spain, Sweden, and Switzerland. The rest of the European countries are not included because either the 2011 or the 2015 figure is not available.

References

  1. Benzarti E, Sahin E, Dallery Y (2010a) A literature review on operations management based models developed for home health care services. Cahier d’études et de Recherche, Ecole Centrale Paris

    Google Scholar 

  2. Benzarti E, Sahin E, Dallery Y (2010b) Modelling approaches for the home health care districting problem. In: 8th international conference of modeling and simulation—MOSIM’10 -Evaluation and optimization of innovative production systems of goods and services

    Google Scholar 

  3. Benzarti E, Sahin E, Dallery Y (2013) Operations management applied to home care services: analysis of the districting problem. Problem Supp Syst 55(2):587–598

    Google Scholar 

  4. Blais M, Lapierre SD, Laporte G (2003) Solving a home-care districting problem in an urban setting. J Oper Res Soc 54:1141–1147. https://doi.org/10.1057/palgrave.jors.2601625

  5. Chahed S, Sahin E, Dallery Y, Garcin H (2006) Improving operations management practices in home health care structures by using patients’ activity projects. In: 2006 International Conference on Service Systems and Service Management, vol 1, pp 410–415

    Google Scholar 

  6. Du G, Sun C (2015) Location planning problem of service centers for sustainable home healthcare: Evidence from the empirical analysis of Shanghai. Sustainability 7(12):15812–15832

    Google Scholar 

  7. Emiliano W, Telhada J, do Sameiro Carvalho, M. (2017) Home health care logistics planning: a review and framework. Procedia Manuf 13:948–955

    Google Scholar 

  8. Gutierrez-Gutierrez EV, Vidal CJ (2015) A home health care districting problem in a rapid-growing city. Ingeniería y Universidad 19(1):13–87. https://doi.org/10.11144/javeriana.iyu19-1.ahhc

  9. Gutiérrez EV, Vidal CJ (2013) Home health care logistics management: framework and research perspectives. Int J Ind Eng Manag 4(3):173–182

    Google Scholar 

  10. Hare WL, Alimadad A, Dodd H, Ferguson R, Rutherford A (2009) A deterministic model of home and community care client counts in British Columbia. Health Care Manag Sci 12(1):80–98. https://doi.org/10.1007/s10729-008-9082-7

  11. Lanzarone E, Matta A, Sahin E (2012) Operations management applied to home care services: The problem of assigning human resources to patients. IEEE Trans Syst Man Cybernet Part A: Syst Humans 42(6):1346–1363

    Google Scholar 

  12. Matta A, Chahed S, Sahin E, Dallery Y (2014) Modelling home care organisations from an operations management perspective. Flexible Serv Manuf J 26(3):295–319

    Google Scholar 

  13. Melo MT, Nickel S, Saldanha-da-Gama F (2009) Facility location and supply chain management—a review. Eur J Oper Res 196:401–412. https://doi.org/10.1016/j.ejor.2008.05.007

  14. Mutingi M, Mbohwa C (2013) Home care staff planning and scheduling: an integrated operations management perspective. In Proceedings of the 13th BIE bieannual conference

    Google Scholar 

  15. OECD (2019) Long-term care resources and utilisation. Accessed 20 June 2019 from https://stats.oecd.org/Index.aspx?DataSetCode=HEALTH_LTCR

  16. Rasmussen MS, Justesen T, Dohn A, Larsen J (2012) The home care crew scheduling problem: Preference-based visit clustering and temporal dependencies. Eur J Oper Res 219(3):598–610

    Google Scholar 

  17. Sahin E, Matta A (2015) A contribution to operations management-related issues and models for home care structures. Int J Log Res Appl 18(4):355–385

    Google Scholar 

  18. Yuan Z, Fügenschuh A (2015) Home Health Care Scheduling: A Case Study. Helmut-Schmidt-Univ., Professur für Angewandte Mathematik. Retrieved from https://books.google.es/books?id=sFYLjwEACAAJ

Download references

Author information

Authors and Affiliations

  1. Department of Management. Institute of Industrial and Control Engineering, Universitat Politècnica de Catalunya, Barcelona, Spain

    A. Armadàs, A. Lusa & A García-Villoria

Authors
  1. A. Armadàs
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. A. Lusa
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. A García-Villoria
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to A. Lusa .

Editor information

Editors and Affiliations

  1. Department of Business Administration, Polytechnic School of Engineering, University of Oviedo, Gijón, Spain

    David De la Fuente

  2. Department of Business Administration, Polytechnic School of Engineering, University of Oviedo, Gijón, Spain

    Raúl Pino

  3. Department of Business Administration, Polytechnic School of Engineering, University of Oviedo, Gijón, Spain

    Borja Ponte

  4. Department of Business Administration, Polytechnic School of Engineering, University of Oviedo, Gijón, Spain

    Rafael Rosillo

Rights and permissions

Reprints and permissions

Copyright information

© 2021 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Armadàs, A., Lusa, A., García-Villoria, A. (2021). Identifying and Analyzing Operations Management Strategic Problems in Home Care. In: De la Fuente, D., Pino, R., Ponte, B., Rosillo, R. (eds) Organizational Engineering in Industry 4.0. ICIEOM 2018. Lecture Notes in Management and Industrial Engineering. Springer, Cham. https://doi.org/10.1007/978-3-030-67708-4_11

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-67708-4_11

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-67707-7

  • Online ISBN: 978-3-030-67708-4

  • eBook Packages: EngineeringEngineering (R0)

Publish with us

Policies and ethics

Search

Navigation