Resumen de Teleconsulta médica. Análisis y recomendaciones del Departamento de Ética del Colegio Médico de Chile

Mauricio R. Besio, Anamaría Arriagada U., Lionel F. Villarroel, Gladys Bórquez Estefo, Constanza Micolich, Adelio Misseroni Raddatz, Fernando Novoa, Sofía P. Salas, Rodrigo A. Salinas, Carlos Y. Valenzuela

• The possibility of allowing patients access to health professionals, has been greatly facilitated by advances in technology. Indeed, nowadays it is possible not only direct contact between one health professional with another, but also the possibility of sending images and other tests to consult distant colleagues. This has undoubtedly enabled better health care for many patients. It is also possible for a patient to consult a doctor directly in a remote and synchronous way with oral and visual contact, thus establishing a new form of medical consultation. It is this last way of relationship, which has already spread as a practice in normal times, which arouses apprehensions about the ethical requirements that a consultation must meet. This work by the Ethics Department of the Chilean Medical Association seeks to reflect on the ethical demands of a medical consultation and on the shortcomings that teleconsultation has. It also aims to propose several recommendations, so that this new form of doctor-patient relationship serves as a complement to traditional care, without jeopardizing the objectives of a medical action.