Validation of a scale to measure athletes’ perception of sporting events service quality

• Autores: Carlos Pérez Campos, Mario Alguacil Jiménez
• Localización: Journal of Sports Economics & Management, ISSN-e 2340-7425, Nº. 7, 3, 2017, págs. 165-175
• Idioma: inglés
• Títulos paralelos:
  • Validación de una escala de medida de la percepción de la calidad percibida por los deportistas de eventos deportivos
• Enlaces
  • Texto completo
• Dialnet Métricas: 2 Citas
• Resumen

  • The aim of this research is to validate a scale to measure the perceived service quality of athletes participating in sporting events. The scale is based on the Servperf scale and using structual equation modeling procedures is confirmed the validity and realibility of the scale.