Integrated and Modular Design of an Optimized Process Architecture

• Autores: Colin Raßfeld, Dominik Rößle, Roland Jochem
• Localización: International Journal of Production Management and Engineering (IJPME), ISSN-e 2340-4876, ISSN 2340-5317, Vol. 1, Nº. 1, 2013, págs. 63-75
• Idioma: inglés
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• Resumen

  • Global economic integration increased the complexity of business activities, so organizations are forced to become more efficient each day. Process organization is a very useful way of aligning organizational systems towards business processes. However, an organization must do more than just focus its attention and efforts on processes. The layout design has also a significant impact on the system performance.. We contribute to this field by developing a tailored process-oriented organizational structure and new layout design for the quality assurance of a leading German automotive manufacturer. The target concept we developed was evaluated by process owners and an IT-based process simulation. Our results provide solid empirical back-up in which the performance and effects are assessed from a qualitative and quantitative perspective