The Development of a Quality Cost Model in a Telecommunications Company
Gee-Hyun Hwang[sup1], Elaine M. Aspinwall[sup2]
págs. 949-965
The development of a quality cost model in a telecommunications company
GEE-HYUN HWANG, ELAINE M. ASPINWALL
págs. 949-965
Quality Motivation in China: Humanistic and Technological
Tsz-Kit Cheng, Shui-Fun Fiona Chan
págs. 967-978
Quality motivation in China: humanistic and technological
SHUI-FUN FIONA CHAN, TSZ-KIT CHENG
págs. 967-978
Total Quality Management in Non-Profit Secondary Health Care
R. Dixon, P. M. Trenchard
págs. 979-986
Total quality management in non-profit secondary health care
P. M. TRENCHARD, R. DIXON
págs. 979-986
págs. 987-996
págs. 987-996
Total Quality Management and Higher Education: The Employers' Perspective
T. Hillman Willis[sup1], Albert J. Taylor[sup2]
págs. 997-1007
Total quality management and higher education: the employers' perspective
T. HILLMAN WILLIS, ALBERT J. TAYLOR
págs. 997-1007
págs. 1009-1025
A study of ISO 9000 process, motivation and performance
FENGHUEIH HUARNG, CLEVE CHEN, CHING HORNG
págs. 1009-1025
S. Krishnamoorthy[sup1], M. M. Kapadia[sup2]
págs. 1027-1036
S. KRISHNAMOORTHY, M. M. KAPADIA
págs. 1027-1036
How much do we lose on non-quality?
AVNER HALEVY, EITAN NAVEH
págs. 1037-1045
Trivellore E. Raghunathan, Luis E. Solis[sup2], S. Subba Rao[sup1]
págs. 1047-1075
T. S. RAGHUNATHAN, S. SUBBA RAO, Luis E. Solis[sup2]
págs. 1047-1075
Ye Olde Total Quality Management
Francis W. Wolek
págs. 1077-1084
Ye olde total quality management
FRANCIS W. WOLEK
págs. 1077-1084
How Much do We Lose on Non-Quality?
Avner Halevy[sup2], Eitan Naveh[sup1]
págs. 1999-2007
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