Resumen de Assessment and diagnosis of Exclusion through Social Work: an analysis of segmentation based on cases registered using the SiSo tool
Domingo Carbonero Muñoz, Esther Raya Díez, Agustín V. Ruiz Vega
This chapter aims to identify population profiles according to four formulated levels of hardship. The SiSo tool has been used to study and diagnose hardship situations, with a view to classifying these situations in a continuum of social inclusion and exclusion. This tool has been in place since 2017 at the first level of Social Services in the Region of Castilla La Mancha (Spain). A total of 27,929 people were included as participants in this study. Through a hierarchical segmentation analysis, 18 population groups were identified, which were classified according to their demographic characteristics and the formulated levels of hardship. The empirical findings are useful for thinking about social intervention, according to the levels of hardship and the main causes that generate its greater or lesser severity. The results identified different variables according to the areas of life (income, employment, training, housing, health and social relations), which are useful to address the specificities of population groups and the joint intervention of social services with other social welfare systems.
