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Struggling to Fix Teams in Real Work Settings: A Challenge Assessment and an Intervention Toolbox

Published online by Cambridge University Press:  08 April 2021

Carlos-María Alcover Open the ORCID record for Carlos-María Alcover [Opens in a new window] ,
Ramón Rico Open the ORCID record for Ramón Rico [Opens in a new window]  and
Michael West Open the ORCID record for Michael West [Opens in a new window]
Carlos-María Alcover*
Affiliation:
Universidad Rey Juan Carlos (Spain)
Ramón Rico
Affiliation:
The University of Western Australia (Australia)
Michael West
Affiliation:
Lancaster University (UK)
*
Correspondence concerning this article should be addressed to Carlos-María Alcover. Departamento de Psicología de la Universidad Rey Juan Carlos. 28922Alcorcón, Madrid (Spain). E-mail: carlosmaria.alcover@urjc.es
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Abstract

After more than 80 years in predicting organizational performance, empirical evidence reveals a science of teams that seems unable to consistently implement solutions for teams performing in real work settings –outside and away from the isolated teams breeding in research laboratories in the academic context. To bridge this growing practitioners-researchers divide, we first identify five main challenges involved in working with teams today (purposeful team staffing; proper task design and allocation; task and interaction process functionality; appropriate affective tone; and suitable team assessment). And second, we offer a toolbox of interventions (empowering and restorative) to help practitioners to transform the potential threats inherent in these challenges into opportunities for team effectiveness. Our five-challenge diagnosis and proposed intervention toolbox contribute to better address research questions and theoretical falsifiability using teams performing in real work settings, and to assess and intervene in teams by adjusting their internal functioning to contextual conditions and constraints.

Keywords

real work settingsteam diagnosticteam effectivenessteam interventions
Type
Review Article
Information
The Spanish Journal of Psychology , Volume 24 , 2021 , e23
Copyright
© Universidad Complutense de Madrid and Colegio Oficial de Psicólogos de Madrid 2021

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Footnotes

Conflicts of Interest: None.

Funding Statement: This research received no specific grant from any funding agency, commercial or not-for-profit sectors.

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