Digital Technologies for Learning at Allama Iqbal Open University (AIOU): Investigating Needs and Challenges

The present study investigated the need of digital technologies for the distance learners of AIOU (Allama Iqbal Open University), and the challenges in its implementation. Within mixed-method approach, an explanatory sequential design was employed to conduct this study. Quantitative data was collected through questionnaires from 963 students to find out the needs for digital technologies. Later 3 administrators and 1 library in-charge were interviewed to find out the challenges in its implementation. Quantitative data was analyzed using descriptive statistics. For qualitative data analysis, inductive analysis was done. Most of the students said that digital technologies were needed for increasing accessibility and flexibility of learning. The challenges for its implementation were in the requirement of diverse online learning resources, access, cost and lack of expertise. The paper recommended that there should be provision of portable devices to students with Wi-Fi, and guidance about its use. Annual need-assessment system was also suggested.