Towards an e-learning service assessment tool

• Autores: Steffen Conn, Iain Bitran
• Localización: Proceedings of the IADIS International Conference on Cognition and Exploratory Learning in Digital Age (CELDA 2005): Porto, Portugal, December 14-16, 2005 / coord. por Kinshuk Kinshuk, Demetrios Sampson, Pedro Isaías, Luís Rodrigues, Patrícia Barbosa, Vol. 2, 2005 (Short Papers), ISBN 972-8924-05-4, págs. 375-378
• Idioma: inglés
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• Resumen

  • The working paper presents the initial framework for a method for assessing eLearning services. The framework takes a comprehensive approach that extends traditional eLearning evaluation beyond simple user satisfaction or learning outcomes. Moreover, the concerns of multiple stakeholders at both pre- and post- investment stages are captured. This leads to a tentative framework that integrates prior research in the fields of software adoption and usability, and training and education evaluation, with self-conducted empirical work. The framework is currently in the process of validation and will eventually be encapsulated as a software tool. The framework is of use to: eLearning providers requiring a systematic method for presenting quantified costs and benefits to potential clients; eLearning buyers requiring a comprehensive checklist of considerations before investing in an eLearning solution; both parties when assessing post-implementation effectiveness and quality.